1. Introduction
This Privacy Policy explains how SaveParking, Inc. ("SaveParking", "we", "us", "our") collects, uses, shares, and protects your personal information when you use our website, mobile application, and related services (collectively, the "Service"). By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Service.
We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy complies with applicable data protection laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy regulations. Please read this Privacy Policy carefully to understand our practices regarding your personal information.
Effective Date: 3/3/2026
Last Updated: 3/3/2026
2. Information We Collect
We collect the following types of information:
- Account Information: When you create an account, we collect your name, email address, phone number, and password.
- Profile Information: Information you provide in your user profile, such as profile picture, biographical information, and preferences.
- Location Data: With your permission, we collect precise location data when you use our parking services, including GPS coordinates and location history.
- Payment Information: When you make a purchase, donation, or transaction, we collect payment method details, billing information, and transaction history. Payment processing is handled by third-party processors (Stripe, PayPal) who have their own privacy policies.
- Device Information: Information about the devices you use to access our Service, including device type, operating system, unique device identifiers, IP address, browser type, and mobile network information.
- Usage Data: Information about how you use our Service, including log data, browsing history, features you use, time spent on the Service, and interaction with advertisements.
- Communications: Content of messages you send to us or other users through our platform, including customer support inquiries, feedback, and reviews.
- Parking Spot Information: Details about parking spots you list or use, including location, availability, photos, and descriptions.
- Sweepstakes and Rewards Data: Information related to your participation in sweepstakes, including entry history, points balance, and prize claims.
- Vehicle Information: For Paid to Drive participants, we collect vehicle make, model, year, license plate, insurance information, and mileage data.
- Identity Verification Data: For certain programs, we may collect government-issued ID and verification documents through third-party verification services.
3. How We Collect Information
We collect information in the following ways:
- Direct Collection: Information you provide directly when you create an account, fill out forms, or communicate with us.
- Automated Collection: Information collected automatically through cookies, web beacons, and similar technologies when you use our Service.
- Third-Party Sources: Information we may receive from business partners, marketing companies, and service providers.
- Public Sources: Information from publicly available sources, such as social media platforms when you connect them to your account.
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Performance of Contract: Processing necessary to provide you with the Service and fulfill our contractual obligations to you.
- Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Service, preventing fraud, and ensuring security.
- Consent: Processing based on your specific consent, such as for marketing communications or collection of precise location data.
- Legal Obligation: Processing necessary to comply with applicable laws, regulations, or legal processes.
5. How We Use Your Information
We use your information for the following purposes:
Service Delivery:
- Provide, maintain, and improve our Service and features
- Process transactions, donations, and manage your account
- Connect users seeking parking spots with users offering parking spots
- Facilitate sweepstakes entries, drawings, and prize fulfillment
- Manage Spot Plus subscriptions and premium features
- Coordinate Watch & Call parking protection services
- Administer the Paid to Drive vehicle advertising program
Communication:
- Send service-related notifications, updates, and security alerts
- Respond to your comments, questions, and customer service requests
- Send marketing communications about products, services, and offers (with your consent)
- Notify sweepstakes winners and send program updates
Improvement and Analytics:
- Personalize your experience and deliver relevant content
- Monitor and analyze usage patterns, trends, and user behavior
- Conduct research and development to improve our Service
- Measure advertising effectiveness and optimize ad delivery
Security and Legal:
- Detect, investigate, and prevent fraudulent transactions and abuse
- Verify identity for program participation and prize claims
- Protect the rights, property, and safety of our users and others
- Comply with legal obligations and enforce our terms and policies
- Respond to legal requests and prevent harm
6. Advertising and Third-Party Services
We use third-party advertising services, including Google AdSense, to display advertisements. These services may:
- Use cookies and similar technologies to serve personalized ads based on your browsing history and interests
- Collect and process data about your interactions with advertisements
- Use device identifiers and location data to improve ad relevance
- Share data with advertising partners as per their privacy policies
- Track your activities across different websites and apps
You can opt out of personalized advertising by:
Please note that opting out of personalized advertising does not mean you will no longer see advertisements, but they may be less relevant to your interests.
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Keep you logged in to your account
- Understand how you use our Service
- Analyze and improve our platform's performance
- Deliver relevant advertisements
- Measure advertising effectiveness
- Detect and prevent fraud
You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete cookies, or be notified when a cookie is set. However, disabling cookies may limit your ability to use certain features of our Service.
8. Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting, customer service, and marketing assistance.
- Business Partners: Companies we partner with to offer joint promotions or services.
- Other Users: Limited information shared with other users as necessary for the functioning of the Service, such as your name, profile picture, and approximate location when you list or book a parking spot.
- Advertising Partners: Third-party advertising companies who may use your information to provide you with targeted advertisements.
- Analytics Providers: Companies that help us analyze how users interact with our Service.
- Legal Requirements: When required by law, legal process, litigation, or governmental authorities.
- Business Transfers: In connection with a merger, acquisition, reorganization, sale of assets, or bankruptcy, where your information may be transferred as a business asset.
- With Your Consent: In other cases where we have your explicit consent.
We require all third parties to respect the security of your personal information and to treat it in accordance with applicable laws. We do not allow our third-party service providers to use your personal information for their own purposes and only permit them to process your personal information for specified purposes and in accordance with our instructions.
9. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider:
- The amount, nature, and sensitivity of the personal information
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the information and whether we can achieve those purposes through other means
- Applicable legal requirements
In some circumstances, we may anonymize your personal information so that it can no longer be associated with you, in which case we may use such information without further notice to you.
10. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request access to your personal information.
- Correction: The right to request correction of inaccurate personal information.
- Deletion: The right to request deletion of your personal information.
- Restriction: The right to request restriction of processing of your personal information.
- Data Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
- Objection: The right to object to processing of your personal information.
- Withdraw Consent: The right to withdraw consent at any time where we rely on consent to process your personal information.
To exercise these rights, please contact us through our support channels. We may need to verify your identity before responding to your request. We will respond to all legitimate requests within the timeframes required by applicable law.
11. California Privacy Rights
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
- The right to know what personal information we collect, use, disclose, and sell
- The right to delete personal information we have collected about you
- The right to opt-out of the sale or sharing of your personal information
- The right to non-discrimination for exercising your privacy rights
- The right to limit the use and disclosure of sensitive personal information
- The right to correct inaccurate personal information
To exercise these rights, please contact us through our support channels. We will verify your request using information associated with your account, including email address. Government identification may be required. You can also designate an authorized agent to make a request on your behalf.
12. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Secure data storage practices
- Regular security training for our employees
- Incident response procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
13. Identity Verification and User Limits
For certain premium services, such as our Vehicle Advertising Program, we implement specific measures to ensure quality, security, and fair access:
- Identity Verification: We may use third-party verification services to verify the identity of participants in our Vehicle Advertising Program. This helps prevent fraud and ensures the integrity of our platform.
- Handling of Sensitive Information: During the verification process, our verification partners may collect government-issued IDs and other verification data. We do not store this sensitive information directly on our servers. Instead, these partners securely process and store this data in accordance with their privacy policies and security standards.
- User Participation Limits: To maintain program quality and ensure fair earning opportunities, we limit participation in our Vehicle Advertising Program to 10 users per 1,000 registered users on our platform. This ratio helps ensure that each participating driver receives sufficient advertising opportunities and maintains the value of the program.
- Anti-Abuse Measures: These verification requirements and limits are part of our comprehensive approach to preventing abuse, fraud, and bot activity on our platform, ensuring a safe and reliable service for all legitimate users.
By participating in our Vehicle Advertising Program, you consent to these verification procedures. You can request deletion of your verification data at any time by contacting us, though this may affect your ability to participate in certain programs.
14. International Data Transfers
Your information may be transferred to, stored, and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from the laws of your country.
When we transfer your information to other countries, we will take appropriate safeguards to ensure that your personal information receives an adequate level of protection, including:
- Using approved standard contractual clauses
- Ensuring third parties are certified under appropriate data protection frameworks
- Implementing appropriate technical and organizational measures
By using our Service, you consent to the transfer of your information to countries outside your country of residence, including the United States, which may have different data protection rules than those of your country.
15. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect or maintain information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact us immediately.
16. Third-Party Links and Services
Our Service may contain links to third-party websites, services, or applications that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to review the privacy policy of every site you visit.
17. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and, where appropriate, sending you a notification via email or through the Service. We will update the "Last updated" date at the bottom of this page.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
18. Guest Users and Anonymous Data
Guest Usage: You can use certain features of our Service without creating an account. When you use the Service as a guest, we assign you a unique identifier stored in your browser's local storage to manage your parking spot contributions and enforce usage limits.
Guest Limitations: Guest users are limited to one active parking spot marker at a time and must wait 60 seconds between marker creations to prevent spam. These limitations help maintain data quality and platform integrity.
Data Retention: Guest user identifiers and associated parking spot data are retained for the operational needs of the Service. You can clear this data by clearing your browser's local storage.
19. Contact Us
If you have questions about this Privacy Policy, your personal data, or would like to exercise your rights, please contact us:
- Email: privacy@saveparking.com or support@saveparking.com
- Website: https://saveparking.com/contact
- Legal Entity: SaveParking, Inc.
- Data Protection Officer: Available upon request
We will respond to all legitimate requests within 30 days or as required by applicable law. For California residents exercising CCPA rights, we will respond within 45 days.